Customer Service & Complaints
Technical Support – Contact Made Easy
To ensure that we can handle your technical inquiries quickly and efficiently, we kindly ask you to contact our support exclusively via email or through our contact form.
This allows us to specifically review your concerns and provide you with thoughtful and detailed responses. Phone inquiries often cannot be answered with the same accuracy and may require additional follow-ups, which could prolong the process.
Thank you for your understanding, and we look forward to helping you in the best possible way. Simply use our contact form or send us an email directly – we will get back to you as soon as possible! 😊
Important! Please provide detailed information about your issue! Send us screenshots or photos that show the problem or the error message from your printer. This is the best way for us to evaluate and resolve the issue remotely.
We ask for your understanding that messages like “I have a color cast when printing and need a solution” without detailed information or supporting photos unfortunately cannot be answered effectively.
To ensure that we can handle your technical inquiries quickly and efficiently, we kindly ask you to contact our support exclusively via email or through our contact form.
This allows us to specifically review your concerns and provide you with thoughtful and detailed responses. Phone inquiries often cannot be answered with the same accuracy and may require additional follow-ups, which could prolong the process.
Thank you for your understanding, and we look forward to helping you in the best possible way. Simply use our contact form or send us an email directly – we will get back to you as soon as possible! 😊
Important! Please provide detailed information about your issue! Send us screenshots or photos that show the problem or the error message from your printer. This is the best way for us to evaluate and resolve the issue remotely.
We ask for your understanding that messages like “I have a color cast when printing and need a solution” without detailed information or supporting photos unfortunately cannot be answered effectively.